Obukhiv opens Ukraine's first McDonald's with self-pickup locker

Obukhiv opens Ukraine's first McDonald's with self-pickup locker
Obukhiv opens Ukraine's first McDonald's with self-pickup locker

Unique service format appears in Kyiv Oblast

On 13 November, McDonald's opened its 132nd outlet in Ukraine, located in Obukhiv. This restaurant became the first in the country to implement a system for issuing orders via a separate locker for self-service food collection. The company's press service reported this.

Space updates and customer convenience

The new outlet has moved away from the traditional large counter, replacing it with a more compact pickup zone. The kitchen has been made more open, and the passage between it and the counter has been widened to allow visitors to observe the food preparation process.

The main innovation is the installation of a separate locker for customers who place orders through the mobile app. For takeout orders made directly in the restaurant, staff will hand over the food personally.

In addition to the new format, the outlet retains all existing ordering methods: self-service terminals, "McDrive", delivery, and the "Mobile Order" function in the official McDonald's app.

Job creation and operating rules

The opening of the restaurant in Obukhiv ensured the creation of around 60 new jobs. During air raid alerts, the restaurant will suspend operations, and service will resume only after the alert is lifted.

Context of the chain's expansion in Ukraine

The "Mobile Order" service, which allows customers to order food in the app and pick it up at the outlet once ready, began testing on 28 October 2025. Initially, the function operated only in four restaurants in Kyiv.

This year, the chain has been opening new restaurants. The restaurant in Bukovel, opened on 12 September, became the 10th new outlet of 2026 and the 131st in Ukraine. The previous one, the 130th restaurant, appeared on 26 August in Uman.

Earlier, on 30 September, McDonald's temporarily reduced its menu in all restaurants. According to YouControl data, the revenue of McDonald's Ukraine LLC in 2025 increased by 26.6% to reach 21.3 billion hryvnia. At that time, the chain opened 12 new outlets and renovated another five.

From 1 July 2026, Ukrainian McDonald's obtained the status of a separate market within the company's international structure, ending a three-year period of joint management with the Czech Republic and Slovakia.

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